SHIPPING POLICY

BEVIQEEN – DRESS LIKE YOU OWN THE MOMENT

Thank you for shopping with BEVIQEEN. We are committed to providing a smooth and reliable shopping experience for customers around the world.

FREE WORLDWIDE SHIPPING

We are pleased to offer FREE SHIPPING WORLDWIDE ON ALL ORDERS, with no minimum purchase required.

There are no standard shipping charges at checkout, regardless of your order value or destination.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

During promotional periods, holidays, or periods of unusually high order volume, processing may take slightly longer.

ESTIMATED DELIVERY TIMES

Estimated delivery times vary depending on the destination, local postal services, customs procedures, and other circumstances outside our control.

Typical estimated delivery times after dispatch are:

Australia: 5–10 business days
United States & Canada: 7–15 business days
United Kingdom & Europe: 7–15 business days
New Zealand: 7–12 business days
Other International Destinations: 10–20 business days

These timeframes are estimates only and are not guaranteed.

ORDER TRACKING

When tracking is available, customers will receive shipping confirmation and tracking information after their order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving your tracking information.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before completing your order. If you notice an error after placing an order, contact us as soon as possible at admin@beviqueen.com.

We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Where such charges apply, they are generally the responsibility of the recipient unless otherwise stated during checkout.

BEVIQEEN does not control customs processing times or charges imposed by local authorities.

DELIVERY DELAYS

Although we work to have orders delivered within the estimated timeframe, delays may occasionally occur because of customs processing, weather conditions, carrier disruptions, public holidays, high shipping volumes, or other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us and we will assist you with the available shipping information.

LOST OR MISSING PACKAGES

If tracking indicates that your package has been delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier where appropriate.

If you still require assistance, contact our customer service team with your order number and relevant details.

CONTACT US

For questions regarding shipping or your order, please contact:

BEVIQUEEN – DRESS LIKE YOU OWN THE MOMENT
Email: admin@beviqueen.com
Phone: +61 405 352 339
Address: 10b Lehmann Court, Kingsley WA 6026, Australia

We will be happy to assist you with your order.